You don't need the right words. Just ask.

You can ask Lorne for help with suspicious messages, everyday technology questions, and general digital problems. That can include checking a text or email for scam warning signs, figuring out a phone setting, understanding an app, or getting step-by-step help with something on your device.

Yes. You can send Lorne a suspicious text, email, message, or offer and ask whether it looks risky. Lorne will review it for common warning signs and give you a simple explanation of the risk level and what to watch for before you click, reply, call, or send money.

No. Anyone can subscribe to Lorne directly through the Apple App Store or Google Play. If your community also offers Lorne, you may receive additional community-specific features, including help understanding that community's governing documents.

After your 7-day free trial, your subscription will automatically continue at the plan you selected unless you cancel before the trial ends. Individual plans are $9.99 per month or $99.99 per year.

You can cancel anytime through your Apple or Google subscription settings. If you cancel during your free trial, you will not be charged when the trial ends.

Yes. Lorne stores basic account information such as your name, phone number, and age. Your individual questions and conversations are not tied back to your account in a way that allows us to read what you asked. We can see the total number of questions asked by an account, but we cannot view the specific messages or conversations themselves. Your data is not used to train AI models, and Lorne will never sell your personal information to third parties.

If Lorne is uncertain, it will favor caution rather than take unnecessary risks. Lorne will still provide a risk classification, explain what led to that assessment, describe why there may be uncertainty, and recommend safer next steps so you can decide what to do before taking action.